Barbara Danner was pulling up to drive-thru at a Dutch Bros in Vancouver, Washington, when she noticed something unusual happening at the check-out window. In front of her was a young woman in her car and three employees at the window, holding onto each other’s hand.
“Turns out the young lady in line ahead of us lost her 37-year-old husband last night,” Danner wrote on Facebook. “When the DB guys & gals noticed she was falling apart, they stopped everything and prayed with her for several minutes, invited her to come back for prayer and support, as well as anything else that she might need. Prayers for the young family, and you know where to stop for coffee!”
The employees at Dutch Bros. act of kindness prompted Danner to share the image on social media, where it has since been shared thousands of times with many other people commenting about the kindness they have received at other Dutch Bros. coffee shops.
One woman wrote, “I stopped by after I had to put down a beloved pet. In my head a Dutch Bros coffee = comfort. They gave it to me for free along with some kind words. I’ve never forgotten that.”
Another said, “When my parents were in a head on collision last year, the amazing kids at the Dutch Bros on Coburg Road in Eugene came together with their own tips to purchase my mom (a VERY regular customer) a beautiful card and they loaded up a gift card for her so she would not have to worry about paying for her coffee during her recovery for a long time!”
And one other fan wrote, “I am not religious, but THIS is what we need for humanity: Empathy and understanding, true human connection, and love. Way to go Dutch Bros., once again, you did an amazing job at hiring your staff.”