A couple from Cedar Rapids in Iowa, Makenzie and Steven Schultz, went out for a sushi date night, but never really expected it to go the way it did.
The couple ended up waiting over an hour to get their meal, because of the terrible service at the restaurant. Most of the other people dining there that night were so upset with the level of service, they got up and left, because they didn’t want to wait any longer for their food. But, instead of following the angry herd, Makenzie and Steven decided to take a different route. They gave their waiter a $100 tip on a $66 bill!
Along with the photo of the receipt, Mackenzie explained on her Facebook post:
“So, here’s the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guy’s night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I’m not posting this for a pat on the back. I’m just sharing this as a friendly reminder to think of the entire situation, before you judge. And, always, always, always, remember where you came from.”
It’s so true that it really pays off to think before you judge. You never know what a person is going through on that particular day and before getting angry, you could simply approach the situation with empathy instead.
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